Home | About | Product | Order | News | Jobs | Supply | Service | Contact

Use manual
QuCheng download
Download software
Frequently Asked Questions

 Temporarily no data input  
 Home  > Service  > Temporarily no data input
Return Policy
Release Date:2012-8-9   Posted by:admin   Hits:3448
You must return your bag(s) new and unused condition within 7 days of receipt for refund, and with all tags attached. It is a pre-condition to our acceptance of these unwanted goods that they are returned in an unused condition, complete, unopened and in re-saleable condition. It will be your responsibility to pay for the carriage cost of returning the goods to us;
In order to return the goods to us, you must first obtain a Return for Material Authorization (RMA) number from our customer services department. This can be obtained by e-mailing : signalchina@hotmail.com stating the invoice number and the reason for returning the goods;
The return will be authorized once the RMA number is issued, and you should then return the goods. It is your responsibility to ensure that the goods reach us safely and in satisfactory condition. We recommend that you take out insurance coverage and that the goods should be sent by recorded or registered post or with a reputable carrier. We cannot accept liability for goods that are damaged in transit and would recommend that you ensure that the goods are sufficiently packaged to prevent this happening;
Goods must be returned to the address given in the email;
Refund will be not accepted by without fully correct contact phone No. which you register in the shipping bill;
Refunds will be credited to your account by the original method of payment, but you should allow 10 working days for the refund to be fully processed.

( Back )

? Copyright Shenzhen dezhen telecommunication technology co.,ltd All Rights Reserved      
Email: Sales@dezhen.net            ICP:10211973-1
Technical Support: DeZhen Telecom